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Privacy Policy

Introduction to AnswerMiner privacy policy

We are committed to safeguarding the privacy of our website visitors. In this policy, we explain how we will treat your personal information. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personally identifiable information in accordance with our website. By using our website, you agree to this policy and consent to our use of cookies in accordance with the terms of this policy and terms of use.

Changes to this privacy policy

This privacy policy was last updated on 2017-09-18. We may update this policy from time to time to reflect changes to our information practices by publishing a new version on our website. You are advised to review this privacy policy periodically to ensure you are happy with any changes to this policy. If we make any changes, we will change the last updated date above. Changes to this privacy policy are effective when they are posted on this page.

Personal information

We may collect, store and use the following kinds of personal information:
– information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type and version, operating system, referral source, the length of visit, page views and website navigation paths
– information that you provide to us when registering with our website
– information that you provide when completing your profile on our website including your name, profile pictures, gender, date of birth, educational details and employment details
– information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters including your name and email address
– information that you provide to us when using the services on our website or that is generated in the course of the use of those services including the timing, frequency, and pattern of service use
– information relating to any purchases you make of our services or any other transactions that you enter into through our website including your name, address, telephone number, email address and card details
– information that you post to our website for publication on the internet including your user name, your profile pictures and the content of your posts
– the information contained in or relating to any communications that you send to us or send through our website including the communication content and meta data associated with the communication
– any other personal information that you choose to send to us

Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

Collecting, logging

Like many other websites, www.answerminer.com makes use of log files. These files merely log visitors to the site – usually a standard procedure for hosting companies and a part of hosting services’ analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

Usage of personal information

We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

We may use your personal information to:
– administer our website and business;
– operate, maintain, and improve our sites, products, and services.
– personalize our website for you;
– enable your use of the services available on our website
– supply to you services purchased through our website;
– send statements, invoices and payment reminders to you, and collect payments from you;
– send you non-marketing commercial communications;
– send you email notifications that you have specifically requested;
– send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
– send you marketing communications relating to our business which we think may be of interest to you, or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications
– provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information
– deal with enquiries and complaints made by or about you relating to our website
– keep our website secure and prevent fraud;
– verify compliance with the terms and conditions governing the use of our website
– personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
– improve our website in order to better serve you.
– allow us to better service you in responding to your customer service requests.
– administer a contest, promotion, survey or other site feature.
– quickly process your transactions.
– send periodic emails regarding your order or other products and services.

If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us. Your privacy settings can be used to limit the publication of your information on our website and can be adjusted using privacy controls on the website. We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing. All our website financial transactions are handled through our payment services provider. You can review the provider’s privacy policy. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website.

Disclosing information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy. We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company, and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:
– to the extent that we are required to do so by law
– to comply with laws
– in connection with any ongoing or prospective legal proceedings
– as required by law such as to comply with a subpoena or similar legal process
– in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
– to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling
– we may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding
– to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information
– we may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person

Except as provided in this policy, we will not provide your personal information to third parties.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy. Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area. Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others. You expressly agree to the transfers of personal information described in this policy.

Retaining personal information

Our data retention policies and procedure are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. We will retain documents (including electronic documents) containing personal data to the extent that we are required to do so by law or if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Security, how do we protect visitor information

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure password- and firewall-protected servers. All electronic financial transactions entered into through our website will be protected by encryption technology. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.

Third party websites, links

Our website can include hyperlinks to, and details of, third party websites. We have no control over and are not responsible for, the privacy policies and practices of third parties. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Social Media Widgets

Our Site includes social media features, such as the Facebook Like button and other widgets, that run on our Site. These features may collect your IP address and which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the organization providing it.

Children

We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate in and/or monitor and guide their online activity. When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13 and our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

If you are a parent or guardian and you believe that your children have provided us with personal information, please contact us immediately and we will use our best efforts to promptly remove such information from our records.

Updating information

Please let us know if the personal information that we hold about you needs to be corrected or updated. You may send requests about personal information to our contact address below. You can request to change contact choices and update your personal information. Our marketing emails tell you how to “opt-out.” If you opt-out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you. You can typically remove and reject cookies from our site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.

Cookies

As is common practice with almost all professional websites, our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either persistent cookies or session cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. We use both session and persistent cookies on our website.

We use them to recognise a computer when a user visits the website, track users as they navigate the website, enable the use of a shopping cart on the website, enable the user to log in, improve the website’s usability, analyse the use of the website, administer the website, prevent fraud and improve the security of the website, personalise the website for each user.

Most browsers allow you to refuse to accept cookies. Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website. You can delete cookies already stored on your computer as described in the user manual of your browser.Deleting cookies will have a negative impact on the usability of many websites.

Compliance with laws

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. According to CalOPPA we agree to the following:Users can visit our site anonymously; Once this privacy policy is created, we will add a link to it on our homepage, or as a minimum on the first significant page after entering our website; Our privacy policy link includes the word privacy, and can be easily be found on the page specified above; users will be notified of any privacy policy changes; on our privacy policy page users are able to change their personal information by logging in to their account or emailing us.

We honor do not track signals and do not track plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

It’s also important to note that we allow third party behavioral tracking

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: we will notify the users via email within 1 business day, we will notify the users via in site notification within 1 business day.

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to: Send information, respond to inquiries, and/or other requests or questions; Process orders and to send information and updates pertaining to orders; We may also send you additional information related to your product and/or service; Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM we agree to the following: NOT use false, or misleading subjects or email addresses; Identify the message as an advertisement in some reasonable way; Include the physical address of our business or site headquarters; Monitor third party email marketing services for compliance, if one is used; Honor opt-out/unsubscribe requests quickly; Allow users to unsubscribe by using the link at the bottom of each email; If at any time you would like to unsubscribe from receiving future emails, you can email us; Follow the instructions at the bottom of each email.and we will promptly remove you from ALL correspondence.

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

Contact information and feedback

This website is owned and operated by AnswerMiner.com
You can contact us by using our website contact form, or by email.
We welcome your comments or questions about this privacy policy at privacy@answerminer.com.

Data management license numbers:

  • NAIH-116959/2017.
  • NAIH-116953/2017.
  • NAIH-116964/2017.
  • NAIH-116968/2017.
  • NAIH-120406/2017.
  • NAIH-120407/2017.
  • NAIH-120408/2017.
  • NAIH-120409/2017.
  • NAIH-120410/2017.
  • NAIH-120411/2017.
  • NAIH-120412/2017.
  • NAIH-120413/2017.